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Issues with Child Protection toll-free numbers

May 16, 2024
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The toll-free Child Protection telephone numbers have been impacted by an issue affecting some Government of PEI toll-free numbers not being routed to the proper destination.

Until this issue has been resolved, anyone with a child protection concern is asked to call 1-902-368-6868.

By law, you must contact Child Protection Services if you think a child is being abused or neglected by a parent or guardian.

The vendor for Government toll free numbers has been notified and they are working to resolve the issues as soon as possible. A public advisory will be sent when the issue has been resolved.  

Media contact:

Marilee Devries

Department of Social Development and Seniors

mjevries@gov.pe.ca

General Inquiries

Department of Social Development and Seniors

2nd Floor, Jones Building

11 Kent Street

PO Box 2000

Charlottetown, PE C1A 7N8

Phone: 902-620-3777

Toll-free: 1-866-594-3777

Fax: 902-894-0242