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A computerized tomography (CT) scan is an important tool for proper diagnosis of many illnesses and injuries. In four short months, Gailyne MacPherson, director of Hospital Services at Queen Elizabeth Hospital, along with staff, have dramatically decreased CT scan wait times from...

“They did everything they could to direct you through your disease and to help you manage it,” said Peter Sprague, who has been dealing with chronic obstructive pulmonary disease, or COPD, for more than 14 years. For those with a diagnosis, chronic diseases like COPD are part of...